Hey Cable Guy – You’re on Probation!

I am a long-time cable television subscriber – about 35 years. I’ve gone through the never-ending changes in cable companies here in Montana (we should be given a medal). They all promise in some way that they are providing me “with the very best products at the very best value.”

Charter is just the latest company to offer cable, internet, and phone service in Montana.

I’m a television and internet guy – and I’ve got the belly and the large butt to prove it! All I want is to turn on my TV and click on Google Chrome and have them work. I watch mostly sports and news – and I watch movies over Netflix and catch up on some shows via the internet. One of the main reasons I am keeping my cable is because I watch a lot of football and football is on ESPN, NFL Network, and Fox Sports – all of which I need cable or I need to switch to satellite service.

I officially placed Charter on probation a month or so ago when my cable was out. I told the nice lady from Charter that I was tired of them squeezing every last dime out of me. My cable was quickly fixed. While I was on the phone, I also pointed out that one of their websites said certain channels were “Included in All TV Packages” and that I was not getting these channels. She told me that service in Montana was different and I said something like, “You can’t be serious.” A few days later, I was surfing and those channels were now showing up on my television.

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