Here’s an original thought: If employees do not do their jobs, don’t give them bonuses.
The Associated Press (AP) published a story yesterday based on a report from the Center for Investigative Reporting that showed, “The Department of Veterans Affairs is withholding bonuses for senior officials who oversee disability claims, citing a failure to meet performance goals for reducing a sizable backlog in claims processing.”
According to the story, the Department of Veterans Affairs (VA) will use the money saved to help with the backlog of disability claims. Is that an amazing idea or what?
In case you don’t quite understand the VA claims process, you are not alone. Apparently several people in the VA don’t either. Here’s a photo of some claims. Each file (wrapped in a rubber band) is basically a veteran’s life. A person at the VA will go through the files which contain medical records and determine if the veteran’s injury is connected in some way to his/her military service. Now imagine if you are homeless and you need those disability payments to make ends meet. Right now you might need to wait for two years. That’s the problem.
The Western Word 
